FAQs

If your question is not answered below, or you require support, please contact quickbrownfox@klim.co.nz.

Licensing
Test Fonts
Payment
Ordering
Refunds
Desktop Fonts
Web Fonts
App Fonts
Students
Custom Fonts
News
General
Media

Licensing

What is a font licence?

A font license gives you the right to use a font in certain, specified ways. You do not own the font itself. The font licence specifies the terms and conditions of use and, once you finalise the purchase of the license, is a legally binding contract between you and Klim Type Foundry. 

The licensing fee is a one-off cost for ongoing use of the fonts, as per the terms of the licence you purchase. There are no recurring fees.

We offer font licences for desktop, web and app use. It’s important that you read and understand these licences before making a purchase. 

Where do I find the font licensing agreements on your website?

You can find the font licences at the base of every webpage under the ‘Font Licence’ tab, or in our ‘Buy’ webpage when you’re purchasing font licenses (click on ‘details’). It is your responsibility to read and understand the font licenses, so we recommend you do this before making a purchase.

Can I licence a single font style?

Yes. All of our fonts are available as individual styles. 

You can also purchase a license for font pairs and font families. Purchasing font licenses in bulk like this is cheaper than licensing each individual style.

The ‘Buy’ webpage for our retail fonts shows all font licence pricing. Use the drop-down menus to see the price options for our retail fonts across desktop, web and app formats.

Does Klim give test licences for fonts?

Yes.Download them here.

Can I upgrade my font licence if my use increases?

Yes, you can upgrade your desktop, web or app licence at any stage. You can upgrade your licence from a few font styles to the full family, or increase the ‘number of computers’ / ‘page views’ / ‘apps’ accordingly. We’ll only charge you the difference between what you’ve already paid and the upgraded licence fee. Contact quickbrownfox@klim.co.nz to arrange your upgrade.

Do you offer different licensing agreements than those shown on your website?

Yes, we offer an Unlimited Distribution Licence Agreement (UDLA) for Klim fonts in certain circumstances. The UDLA allows you unlimited, worldwide use of the licensed fonts across all media (print/web/app), including distribution to all suppliers, for an agreed upon, one-off fee. If you’re interested in licensing fonts under a UDLA, please contact quickbrownfox@klim.co.nz for more information. 

We also offer special licences for broadcast use on a case-by-case basis. Contact us to discuss.

In other, special circumstances we may also be able to tailor a licence to your specific needs.

Who should purchase the font licence if there’s a parent company with several subsidiaries?

The parent company should purchase the font licence, which can then be shared across that parent company’s subsidiaries or divisions, as long as all parties comply with the font licence terms. It is important to note that the parent company will be responsible for ensuring its subsidiaries or divisions are compliant with the licence terms.

The font licence(s) must cover:

  • the correct amount of computers that the fonts will be installed on across all subsidiaries or divisions (Desktop fonts)
  • the correct number of monthly page views for all websites that the fonts will be used on across all subsidiaries or divisions (Web fonts)
  • the correct number of applications (apps) that the fonts will be used on across all subsidiaries or divisions (App fonts).

Please read our font licence agreements before making a purchase. 

Can I share your fonts with my client or contractor?

No, you can not pass on the font files to any third party including clients and contractors. If your clients or contractors need the font files then they must purchase a separate font licence.

This is made clear in 1b. of all of our font licence agreements, as per below:

1b. “You”, “Your” and the “End User” are defined as and refer to a customer who has purchased a licence to use the Font. An End User is not defined as a distributor, reseller, dealer, sub-licensee, original equipment manufacturer (“OEM”), wholesale buyer or any similar entity. Klim Fonts and products may not be distributed and/or sold to third parties without prior written consent from Klim.

Can I provide the Desktop fonts to a print supplier?

Yes, you may provide the desktop font files to printers when required, but you both must comply with 2e. of the Desktop Font Licence, as per below, and all other licence terms:

2e. Service Bureau/Printers

To reproduce a particular document, You may provide a copy of the specified Fonts to a commercial printer or service bureau. Afterwards, the printer or service bureau must destroy the copies of the Fonts and You agree to take reasonable steps to ensure this happens.

Can I provide the Web fonts to a developer?

Yes, you may provide the web font files to your web developer for the purposes of styling text on your website, but you both must comply with 2c. of the Web Font Licence, as per below, and all other licence terms:

2c. Web Fonts File Protection

You agree to use reasonable measures to ensure the Web Fonts are available only for the process of styling text on Your website. At a minimum, and by way of illustration not limitation, reasonable measures include a.) preventing unlicensed third-party access, i.e. hotlinking and b.) not allowing direct download of the Web Fonts unrelated to the process of styling text for Your website.

Can I provide the App fonts to a developer?

Yes, you may provide the app font files to your app developer for the purposes of styling text within your app, but you both must comply with 2d. of the App Font Licence, as per below, and all other licence terms:

2d. App Fonts File Protection

You agree to use reasonable measures to protect the App Fonts from access and use by unlicensed third-parties. If You discover or are made aware of any unauthorised access and/or use by an unlicensed third party, You agree to notify Klim as soon as is reasonable.

Test Fonts

Do you have fonts I can test?

Yes. Download them here.

Payment

What payment methods do you accept?

We accept payments from Visa, MasterCard and American Express (AMEX) credit cards on our website. We do not accept PayPal or Bitcoin. We can arrange international transfers for font license purchases of $350 USD or more. Please contact quickbrownfox@klim.co.nz.

My transaction has failed, what do I do?

Please contact your card issuer directly to resolve any problem that has occurred with your credit card transaction. We do not authorise your card, your card issuer does. Klim Type Foundry uses eWay to securely process credit card data. We can not see your private details or the reason why your purchase has been declined.

Does Klim offer discounts?

In short, no.  Our font pairs and font families are already priced to include a bulk discount. For example, if you purchase National Regular as an individual style you’ll pay $50 USD, whereas you can buy National Regular and Italic as a pair for $75 USD so the second style is half price.

Font licence prices are also adjusted to include a discount as the licence quantity increases. For example, if you purchase the Calibre family desktop licence (for ‘up to 3 computers’) it would cost you $350 USD. If the number of computers is increased by 5 to a total of 8, (the ‘up to 8 computers’ licence), you only pay an extra $350 USD (a total cost of $700 USD), so that’s a saving of approximately $233 USD or roughly a 25 percent discount. Also, if you ever upgrade your font licence we’ll only charge you the difference between what you’ve already paid and the upgrade fee.

You can use the ‘Buy’ page on our website to view font licence pricing for each retail font. Use the drop-down menus to see the price options for our retail fonts across desktop, web and app formats.

There are no combo discounts available for license purchases across the desktop/web/app font format categories. For example, if you purchase the Calibre family for desktop, there’s no discount offered if you wish to purchase the Calibre family for web.

We do not provide student or educational discounts.

We do offer special discounts for registered New Zealand charities. Please contact quickbrownfox@klim.co.nz to inquire about this.

Ordering

How and when will I get the fonts from Klim?

Upon a successful payment, you will get an immediate download with the required font files in a .zip folder.

The font file formats you’ll receive are as follows:

  • Desktop font files: OpenType, Font.otf.
  • Web font files: Web Open Font Format, Font.woff, Font.woff2, Embedded OpenType Font.eot.
  • App font files: TrueType, Font.ttf.

Font files are labeled with their name and category to avoid confusion, e.g. CalibreWeb, CalibreApp.

Opps! I’ve ordered the wrong font by mistake, can you help me?

If you've accidentally purchased a license for the wrong font weight/style or font format please contact quickbrownfox@klim.co.nz for assistance as soon as possible, and no later than 5 days after purchase.

Refunds

Do you offer refunds if I change my mind?

Sorry, no. All font sales are final.

Desktop Fonts

What will I receive when I buy your desktop fonts?

Upon a successful payment, you will get an immediate download with the required font files in a .zip folder. The Desktop font files are OpenType, Font.otf.

What if I want to use the desktop fonts on less than the minimum licence for ‘up to 3 computers’?

The minimum desktop font licence is “up to 3 computers” meaning anything less than 3 is captured within this price bracket. The price brackets for the number of computers are fixed and non-negotiable.

What if I want to use the desktop fonts on a number of computers that’s not specified on your website?

The price brackets for the number of computers are fixed ranges (e.g. 1-3 computers, 5-8 computers, 9-15, and so forth), so you would need to purchase the licence that allows for the number of computers you will be installing the fonts on. For example, if you have 6 computers you’ll need the desktop font licence for ‘up to 8 computers’. It’s important that you understand the terms and conditions of the font licences, as you are responsible for ensuring that you only install the fonts on the number of computers you have paid for.

Do the computers that I install the desktop fonts on need to be in the same physical place?

No, they don’t need to be in the same physical place, but they must all be owned by you. Note that a ‘computer’ can include any device including, but not limited to: a desktop computer, a laptop, a tablet, or a mobile phone.

If I hold a licence for desktop fonts can I use these fonts on the web or do I need a separate licence?

No, you can not use desktop fonts on the web. You’ll need to purchase a separate Web Font Licence which will provide you with the correct font file formats to use Klim fonts on the web. Desktop fonts can only be used online within static image files, e.g. as a .jpg. or .png.

Web Fonts

What counts as a web domain?

Our Web Font Licence Agreement specifies what a “domain” is in 1d., as per below:

1d. The “domain” is the host name of a website’s home page. The domain may be comprised of one unique second-level domain name (as in “example” of http://www.example.com), multiple top-level domains (as in .com, .org, .fr), and multiple sub-domains (as in “shop” of shop.example.com, or “blog” of blog.example.com). Under this license You must own the domain and control the content of the licensed websites.

In other words, it’s the central part of the domain name (e.g. blog.example.com) that matters most. If this part of the URL is different for two websites that your company operates then they count as two separate domains, which will require two distinct webfont licences. This rule applies to company intranet and extranet sites as well as public-facing websites.

How do I calculate page views?

A page view is one request for the viewing of a page on your website. Font licensing is based on your average monthly page views. To calculate the average monthly page views for your website: measure the page views over the span of three consecutive months, i.e. add the totals together, then divide the total by three.

What if I want to use the web fonts on a website that has less than the minimum licence of ‘up to 20,000 page views’?

The minimum webfont licence is “up to 20,000 page views” meaning anything less than 20,000 is captured within this price bracket. The price brackets for the number of page views are fixed and non-negotiable.

What if I want to use the web fonts for a number of page views not specified on your website?

The price brackets for the number of page views are fixed ranges (e.g. 1 page view - up to 20,000 monthly page views, 20,001 up to 50,000 monthly page views, and so forth), so you would need to purchase a licence that allows for the average monthly page views for the website you will be using the fonts on. These price brackets are fixed and non-negotiable. It’s important you understand the terms and conditions of the web font license, as you are responsible for ensuring you stay within the page views bracket you have paid for.

Can I use the web fonts on my draft staging site?

Yes, you can use the web fonts in your staging site, as long you comply with 2h. of our Webfonts Licence Agreement, as per below, and all other web font licence terms:

2h. Development Environment You may use the Web Fonts in a secure development environment controlled by You. The secure development environment must be for work specifically related to the domain specified on Your Sales Receipt.

What will I receive when I buy your web fonts?

Upon a successful payment, you will get an immediate download with the required font files in a .zip folder. The web font font files are: Web Open Font Format, Font.woff, Font.woff2, Embedded OpenType Font.eot.

What CSS do you recommend using for the webfonts?

@font-face {
  font-family: 'FontFamily';
  src: url('../fonts/FontFamily-Regular.eot');
  src: url('../fonts/FontFamily-Regular.eot?#iefix') format('embedded-opentype'), 
       url('../fonts/FontFamily-Regular.woff2') format('woff2'), 
       url('../fonts/FontFamily-Regular.woff') format('woff');
  font-weight: 400;
  font-style: normal;
}

@font-face {
  font-family: 'FontFamily';
  src: url('../fonts/FontFamily-RegularItalic.eot');
  src: url('../fonts/FontFamily-RegularItalic.eot?#iefix') format('embedded-opentype'), 
       url('../fonts/FontFamily-RegularItalic.woff2') format('woff2'), 
       url('../fonts/FontFamily-RegularItalic.woff') format('woff');
  font-weight: 400;
  font-style: italic;
}

.FontFamily {
  font-family: 'FontFamily';
}

.FontFamily-italic {
  font-family: 'FontFamily';
  font-style: italic;
}

“FontFamily” is the Font Family name, for example CalibreWeb or TiemposHeadlineWeb.

If I hold a web font licence can I use these fonts on desktop computers or do I need a separate licence?

No, under the terms of our font licence you’re not permitted to use web fonts on a desktop computer. Also, the web font files will not work on a desktop. You’ll need to purchase a separate desktop font licence from Klim and download the correct font file formats for desktops.

App Fonts

If I hold a web font licence can I use these fonts in an app or do I need a separate licence?

No, under Klim’s Web Font Licence Agreement you are not permitted to use or embed the web fonts into an app for mobile or any other platform. Also, the font files required for apps are different to those used on the web. You’ll need to purchase a separate App Font Licence Agreement from Klim and download the correct font format files for app use.

What will I receive when I buy your app fonts?

Upon a successful payment, you will get an immediate download with the required font files in a .zip folder. The app font files are TrueType, Font.ttf.

What should I do if I need a licence for app fonts that exceeds the licence maximum of ‘up to 5 apps’?

Contact quickbrownfox@klim.co.nz to arrange an appropriate app font licence.

Do I need a special app font licence for an app that works across multiple platforms?

No, an app that works across several platforms (e.g. iOS, Windows, Android etc) is still considered to be one app under our font licence. If you’re creating more than one app, you require an App Font Licence that covers the correct number of apps.

Are there restrictions on app downloads or distribution?

No, there are no download or distribution limitations within our App Font Licence

Students

Does Klim offer internships?

We’re a small foundry and do not have the capacity to take on interns, sorry.

Does Klim allow students to test their fonts?

Yes. Download them here.

How can I learn more about how Klim’s typefaces were developed?

To read about a particular typeface go to the ‘About this font’ tab, which is located at the base of each retail font page. Also visit our blog to read articles about recent and past projects and collaborations.

Custom Fonts

I would like Klim to create a custom font for my business or client, how do I go about this?

Contact quickbrownfox@klim.co.nz with your request.

Are the custom fonts for sale?

As a rule, no. These fonts were created as one-offs for clients. However, some custom fonts have a limited ‘exclusivity’ period. Once this period expires, Klim may make the fonts available for purchase through a retail font license via klim.co.nz.

Can I purchase a license for Klim retail fonts and modify them?

No, we do not modify our retail fonts or allow third parties to do so.

Can I purchase a license for Klim retail fonts and modify some of the characters to create a logo?

Yes, you are permitted to do this. You must first purchase a Desktop Font Licence for the font you wish to use. You may then convert a restricted set of letters to outlines and modify these for your logo, but you can not modify the full font file. All aspects of the Desktop Font Licence must be complied with.

News

I want to receive news from Klim, how do I sign up?

You can follow Klim Type Foundry on Twitter and Instagram. Also, when making a purchase on the Klim site you can sign up to receive emails from us and/or printed type specimens via post. If you’re not making a purchase but want to receive these, contact quickbrownfox@klim.co.nz.

General

What kind of font licence do I need if I want to use the fonts within online advertising, e.g. web banners?

The answer to this question depends on how you’re using the fonts online.

If you hold a Desktop Font Licence you can use the fonts within a web banner, for instance, but only if the fonts are used in a static image within the banner, e.g as a .jpg or .png.

This use is covered under 2d. of our Desktop Font Licence (see below), specifically regarding “images for print and web”.

2d. Authorised Use

Authorised uses of the Fonts include: the production of paper publications like newspapers, books and magazines; print advertising; vinyl or printed signage; logos and logotypes; newsletters and annual reports; images for print and web; embedding in ePub publications. You agree to indemnify Klim for any third party claim that arises as a result of any unauthorised use by You of the Fonts.

If you're using the fonts dynamically within web banners, or other online content, you will need to purchase a Web Font Licence. To calculate the web font licence required for your web banner(s), or other online content, you'd need use the 'ad impressions' (as per your media buy), in place of website 'page views'. You would also need to tie it to a web domain for the purposes of licensing e.g. your company website’s URL.

Can I licence Klim fonts for use in broadcasting?

Yes, we licence our fonts for broadcast use on a case-by-case basis. Contact us to discuss: quickbrownfox@klim.co.nz

Note: If you have been using any Klim fonts for broadcasting prior to November 2016 (under the terms of our desktop font licence), please contact us so we can share with you the separate terms of our new broadcast license.

Media

How can I learn more about type designer Kris Sowersby?

There’s a series of interviews with Klim Type Foundry’s Director, Kris Sowersby, on our blog. Please contact quickbrownfox@klim.co.nz if you wish to interview Kris Sowersby or have any questions about Klim Type Foundry and our work.